Q: “With natural disasters occurring around the world in Japan, New Zealand and, most recently, the American South, what steps should a health club that’s been affected by such a disaster take to begin the recovery process?”

A: Responding to a national disaster is all about prioritization. The extent of the damage to both the club and the regions infrastructure will determine what these priorities are. You may have to go through a simple clean up or find new premises.

One thing that should be at the top of the list in all circumstances is staff. Make sure that they feel safe and their home life is as secure as possible. Not only will every staff member’s situation be different (some may be relatively unaffected, others may have lost their homes, or loved ones), but how they react to this will vary considerably. We all know how home life issues can distract people at work, and a natural disaster is an extreme case of this. Until people feel safe in their home life, their ability to constructively add value to any recovery process of a club is hindered, and the workplace may be one of the few places where any scene of normality takes place for some months.

Another important consideration is preparing for an insurance claim. Before starting any remedial work, photos should be taken and as much evidence recorded to support any insurance claim. For business more significantly affected, a loss of business, or business interruption claim may also need to be prepared, and this will often require substantial financial calculations to be made before a claim can be. Of course this assumes that the club has the correct type and level insurance – and it is a timely reminder to all to ensure that the club is insured for not only the likely, but the unlikely, and potentially catastrophic events. (After all until 2010 everyone knew that Christchurch was not on a fault line, and did not have large earthquakes. Oh how wrong we all were!)

Most clubs insure physical assets well, but many do not fully insure business interruption and more significantly, depopulation insurance (the terms used in different countries may vary – but any insurance broker should know these terms) – and unfortunately it’s too late once the disaster strikes.

A: From an insurance standpoint, be sure your facility is covered for disasters, before they strike.

If your club is in a flood zone, you will need to secure flood insurance. If your club is not in a flood zone you still have the ability to purchase flood insurance through the NFIP (National Flood Insurance Program). If your club is in an earthquake zone, you will want earthquake coverage. For wind damage caused by storms or tornadoes, ensure that your existing property and casualty insurance provides wind and hail coverage.

Property insurance covers building repair or replacement when damage is caused by the stated covered causes of loss. If your building is badly damaged or destroyed, it can take months to get running again. So be sure to secure business interruption insurance to pay your ongoing expenses while you get your business back on track.

Another disaster planning coverage is contingent business income coverage. This covers you for business income loss caused by the inability of a service you depend on to provide such service, such as a local power or water supply company.

Be sure that all your insurance is with an A+ rated company with the resources to actually pay your claim. There have been instances where lower-rated companies have been so burdened by claims that their ability to pay claims is jeopardized. This is not the case with an A+ rated company. It has the resources necessary to pay all claims.

A: The best way to emerge from a disaster is to prepare ahead of time. All membership and accounting data should be backed up at an off-site, secure location; you should have an up-to-date list of all your FFE items, especially fitness equipment (photos or videos are helpful); have an email data-base for your entire membership; assure adequate insurance to cover loss of income while you are rebuilding; have a Facebook Fans page, Twitter, and LinkedIn accounts. After a disaster, communication with your staff, members and the community is critical. Use email, phone chains, your social networking and local media to frequently update your plans.

Q: “With natural disasters occurring around the world in Japan, New Zealand and, most recently, the American South, what steps should a health club that’s been affected by such a disaster take to begin the recovery process?”

A: Responding to a national disaster is all about prioritization. The extent of the damage to both the club and the regions infrastructure will determine what these priorities are. You may have to go through a simple clean up or find new premises.

One thing that should be at the top of the list in all circumstances is staff. Make sure that they feel safe and their home life is as secure as possible. Not only will every staff member’s situation be different (some may be relatively unaffected, others may have lost their homes, or loved ones), but how they react to this will vary considerably. We all know how home life issues can distract people at work, and a natural disaster is an extreme case of this. Until people feel safe in their home life, their ability to constructively add value to any recovery process of a club is hindered, and the workplace may be one of the few places where any scene of normality takes place for some months.

Another important consideration is preparing for an insurance claim. Before starting any remedial work, photos should be taken and as much evidence recorded to support any insurance claim. For business more significantly affected, a loss of business, or business interruption claim may also need to be prepared, and this will often require substantial financial calculations to be made before a claim can be. Of course this assumes that the club has the correct type and level insurance – and it is a timely reminder to all to ensure that the club is insured for not only the likely, but the unlikely, and potentially catastrophic events. (After all until 2010 everyone knew that Christchurch was not on a fault line, and did not have large earthquakes. Oh how wrong we all were!)

Most clubs insure physical assets well, but many do not fully insure business interruption and more significantly, depopulation insurance (the terms used in different countries may vary – but any insurance broker should know these terms) – and unfortunately it’s too late once the disaster strikes.

A: From an insurance standpoint, be sure your facility is covered for disasters, before they strike.

If your club is in a flood zone, you will need to secure flood insurance. If your club is not in a flood zone you still have the ability to purchase flood insurance through the NFIP (National Flood Insurance Program). If your club is in an earthquake zone, you will want earthquake coverage. For wind damage caused by storms or tornadoes, ensure that your existing property and casualty insurance provides wind and hail coverage.

Property insurance covers building repair or replacement when damage is caused by the stated covered causes of loss. If your building is badly damaged or destroyed, it can take months to get running again. So be sure to secure business interruption insurance to pay your ongoing expenses while you get your business back on track.

Another disaster planning coverage is contingent business income coverage. This covers you for business income loss caused by the inability of a service you depend on to provide such service, such as a local power or water supply company.

Be sure that all your insurance is with an A+ rated company with the resources to actually pay your claim. There have been instances where lower-rated companies have been so burdened by claims that their ability to pay claims is jeopardized. This is not the case with an A+ rated company. It has the resources necessary to pay all claims.

A: The best way to emerge from a disaster is to prepare ahead of time. All membership and accounting data should be backed up at an off-site, secure location; you should have an up-to-date list of all your FFE items, especially fitness equipment (photos or videos are helpful); have an email data-base for your entire membership; assure adequate insurance to cover loss of income while you are rebuilding; have a Facebook Fans page, Twitter, and LinkedIn accounts. After a disaster, communication with your staff, members and the community is critical. Use email, phone chains, your social networking and local media to frequently update your plans.

INDEPENDENCE, VA —
What’s old is new again in Grayson County, as Nautilus fitness equipment once again rolls off the manufacturing line in Independence.

Med-Fit Systems Inc., the manufacturer of Nautilus products, announced Thursday afternoon that the first treadmill had been finished at the manufacturing plant in Grayson County, after bringing the production line back from China. Med-fit bought Nautilus in February of 2010.

“In an era when more and more suppliers to the industry are taking their products and jobs overseas, we are doing just the opposite, said Dean Sbragia, CEO of Med-Fit Systems, Inc., in a news release. “After careful analysis, we determined that we could compete favorably on price and exceed quality and innovation criteria by returning it to our own plant.”

Med-Fit added that it anticipates adding new jobs to the plant, as other product lines return to the Independence facility.

“The recent efforts made by Med-Fit Systems to return production of many of Nautilus’ product lines back to U.S. soil are greatly appreciated by the County and it demonstrates the strong commitment the Med-Fit leadership has to its community, its employees and its future,” stated Jonathan D. Sweet, Grayson County Administrator, in the news release. “Moreover, we are pleased to see that employment levels are increasing as a result of the strategic positioning Med-Fit is making in the market place and we are encouraged that Nautilus® products will continue to be the industry leader in strength equipment.”

Before the treadmill line returned to Grayson County, Med-Fit brought back the Nautilus F3 Free Weight line to the Independence plant.

INDEPENDENCE, VA —
What’s old is new again in Grayson County, as Nautilus fitness equipment once again rolls off the manufacturing line in Independence.

Med-Fit Systems Inc., the manufacturer of Nautilus products, announced Thursday afternoon that the first treadmill had been finished at the manufacturing plant in Grayson County, after bringing the production line back from China. Med-fit bought Nautilus in February of 2010.

“In an era when more and more suppliers to the industry are taking their products and jobs overseas, we are doing just the opposite, said Dean Sbragia, CEO of Med-Fit Systems, Inc., in a news release. “After careful analysis, we determined that we could compete favorably on price and exceed quality and innovation criteria by returning it to our own plant.”

Med-Fit added that it anticipates adding new jobs to the plant, as other product lines return to the Independence facility.

“The recent efforts made by Med-Fit Systems to return production of many of Nautilus’ product lines back to U.S. soil are greatly appreciated by the County and it demonstrates the strong commitment the Med-Fit leadership has to its community, its employees and its future,” stated Jonathan D. Sweet, Grayson County Administrator, in the news release. “Moreover, we are pleased to see that employment levels are increasing as a result of the strategic positioning Med-Fit is making in the market place and we are encouraged that Nautilus® products will continue to be the industry leader in strength equipment.”

Before the treadmill line returned to Grayson County, Med-Fit brought back the Nautilus F3 Free Weight line to the Independence plant.

Gym rats known to carry disease
Why is the Planet Fitness chain of health clubs trying to alienate people who love to work out?

Of all the people whose ire you might actively seek to provoke, you’d think the ones who can bench press 500 pounds would fall pretty far down the list. Not if you’re on the marketing team for Planet Fitness, the rapidly growing national health-club chain that has recently declared war on bodybuilders. In a ubiquitous series of television commercials that debuted last fall, the chain openly mocks those brutish gym rats who grunt and flex their way around the weight room, alienating everyone around them.Maybe you’ve seen the one where a greased up Schwarzenegger-type swaggers through the gym repeating the mantra, “I pick things up and put them down.” Or the one where another “lunk”—that’s what Planet Fitness calls these sorts of people—struggles to tie his shoes. A third shows a screaming gym buffoon as he fills out a membership application, flexing and making sound effects as if he’s maxing out on the squat rack. “Not his planet, yours,” reads the tag line.Pretty funny stuff, right? Not to the bodybuilders and serious weight lifters who find the way they’re portrayed in the commercials offensive and the way they’re treated in Planet Fitness clubs quite possibly discriminatory. I’ve felt that discrimination myself firsthand. I’m not what you would call a bodybuilder, mind you, or a regular Planet Fitness member, either. But I have been to number of different Planet Fitness locations in the past few years, mostly as an “emergency gym” when I’m traveling. (The fact that I even have an emergency gym should tell you something about my approach to working out.) In some respects, it’s not a bad place to lift weights—very clean and quiet, and set up in an unusual yellow and purple design scheme with painted signs reading, “Judgment-Free Zone.” No one will judge you, presumably, if you partake of the bowl of candy on the reception desk, or of the weekly Pizza Mondays promotion. (Yes, they serve pizza in the gym.)Then there’s the fact that certain bodybuilding exercises—like dead lifts and clean-and-jerks—are prohibited. CEO Mike Grondahl has further promised, “We’ll be the only fitness chain that can say we’ll never try to sell you personal training. A lot of people will say we are dead wrong with this historic move. But the world was flat once, and who the hell needs a friend for 50 bucks an hour?” The facility also comes equipped with a “lunk alarm”—a siren that is supposed to go off whenever someone grunts too loudly or drops a heavy weight on the floor. (The latter is a moot point at most Planet Fitness locations, where they don’t even have any large weights.) I’ve never set off the alarm, but on more than one occasion, in different locations around the country, I’ve been lectured by staffers for breathing too hard when lifting, and I’ve gotten dirty looks for excessive sweating in the weight room. Clearly it’s not my planet either.(Nor is it this guy’s, a Planet Fitness member who claimed last week that he had his membership revoked for making a video of himself flexing in the locker room. Sorry bro, they kind of have a point with that one.)I’m not the only one who’s noticed this assault on people who are actually trying to get a workout. Men’s Health called Planet Fitness “The Worst Gym In America,” and over the past few months, my comrades-in-(big)-arms have been speaking out against the chain on blogs, in bodybuilding forums, and at the websites of weightlifting and health-club magazines. In March, a group of lunk activists successfully banded together to have the Planet Fitness You Tube channel shut down by organizing a mass flagging of their commercials as offensive material. The chain was forced to start a new one, under a different name. And other gyms have started making their own commercials in response to Planet Fitness. “It was the revenge of the lunkheads,” says John Craig, a Planet Fitness spokesman. In cases like this you might expect a corporate brand would back down from a perceived slight to potential customers, but that’s not part of the PF business model. If anything, they’re redoubling their offensive, on the theory that any blowback from the musclehead community will only bolster the company’s image with its core customers. “The guys in the commercials are like caricatures of steroid-addled muscleheads,” Craig says. “We think if you’re using steroids, and prancing around the gym, that you’re fair game.”

The strategy is working. “It’s just a Curves that allows men,” wrote one critic on their Facebook page, referencing the hugely successful, if not quite competition-level, women’s gym that has some 10,000 locations around the world. Planet Fitness, for its part, has been one of the fastest growing players in the fitness industry over the past couple of years, with 422 clubs in operation and around $150 million in annual revenue, according to Craig. Those numbers put the chain in the company of other big industry players like 24 Hour Fitness and Gold’s Gym.

Although it seems paradoxical—like setting up an all-you-can-eat buffet with a “No Fatties Allowed” sign—there’s a lot of money in tailoring a fitness club to people who don’t actually want to work out. The percentage of Americans who belong to some sort of health club has been holding at 15 percent for years, according to Stuart Goldman, managing editor of Club Industry, a magazine for fitness-business professionals. That’s left companies looking for new ways to tap into the doughy majority and capitalize on casual exercisers. Planet Fitness isn’t the only chain that’s working this angle. Many others have lowered prices, scrapped long-term contracts, and ramped up their programs for children, who comprise one of the fastest-growing demographics in the business. Another industry trend: Cordoning off the weightlifting areas from the cardiovascular machines. If you’re not going to kick the lunks out altogether, you might as well hide them in the back. “Planet Fitness is run by smart businessmen,” says Meredith Poppler, vice president of industry growth at the International Health, Racquet and Sportsclub Association. “There are thousands of average Jane’s and Joe’s for every big lifter. Many of those Janes and Joes are intimidated by grunting and 50-pound dumbbells. So, they decided to cater to the thousands at the expense of a smaller segment. It seems to be working quite nicely for them.”So it does, but should we take the success of special-interest gyms like Planet Fitness as a welcome shift in the culture of exercise? Or could it represent a sad departure from the one-size-fits-all health clubs of old?We’ve already seen how the echo chamber of Internet news helps us to ignore any opinions or facts that we don’t want to hear. What if something analogous were to happen in the fitness world? Imagine if every group had its own place to work out—a gym for muscleheads, a gym for fatsos, a gym for vegans, a gym for Slate readers. The pursuit of health might succumb to its own form of groupthink.Sure, no one likes it when a loud, aggressive dude is intimidating people in the weight room. But there may be something to learn from living (and lifting) in the sweaty melting pot of American exercise. Even the most odoriferous lunk might have something to teach us, after all—whether it’s a reminder of what we’re trying to avoid, or a reassurance that it’s possible to max out. Ultimately we all have to share the same planet. Sharing the gym might be a good place to start.
By Luke O’Neil

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